Shipping policy
Shipping Policy
Thank you for choosing Bizz General. We are committed to delivering your order quickly and securely. Below are the terms and conditions that constitute our Shipping Policy.
📦 Order Processing Time
- All orders are processed within 2–3 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed.
- 💡 If a significant delay occurs, we will notify you via the email provided at checkout.
🚚 Shipping Rates & Delivery Estimates
We provide both Domestic and International shipping. Shipping charges for your order are calculated in real-time and displayed at checkout based on your destination and package weight.
Free Shipping Promotion
- Bizz General offers Free Shipping on all orders over $50.00.
- This discount is automatically applied at checkout when the subtotal reaches the qualifying amount.
Carrier Partners
To ensure reliable delivery, we ship exclusively through:
- DHL
- FedEx
🌍 International Shipping
- We ship to most countries worldwide, using Zendrop/ Alidrop /CJ shipping Fulfilment which automatically ships to your country of choice
- Customs, Duties, and Taxes: Bizz General is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
📍 Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will typically become active within 24 hours of shipment.
⚠️ Damages & Loss
- Bizz General is not liable for products damaged or lost during transit.
- If you receive your order damaged, please contact the shipping carrier (DHL or FedEx) directly to file a claim.
- Please retain all packaging materials and damaged goods to assist with the claim process.
🔄 Returns
For information on returns, please visit our [Return & Refund Policy] (INSERT LINK HERE).